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Continuing Education

Refund & Cancellation Policy

Note: McMaster University Continuing Education reserves the right to cancel a course due to low enrolment or other factors. Affected students will be notified of any course cancellations and refunded appropriately.

Refund Policy:

  • Refund will be given 3-days prior to the day the course starts
  • No refund will be provided 2-days or less to course start date
  • Refund will be processed within 2 weeks of request

Cancellation Policy:

  • If a course is cancelled, you will be notified 24-hours prior to course start date
  • A refund will be processed within 2 weeks of notification

For HR Analytics and Strategy:

  • Up until the day before course start date (i.e. 11:59 p.m. the day before course starts): 100% course fee refund
  • Course start date to day 7 (i.e. 12:01 a.m. on start date): 70% course fee refund
  • Day 8 to course end date: 0% course fee refund
Refund Request Form
To request a refund, please fill out the form below and we will respond within 2 days.